Terms & Conditions

Please take the time to read and understand the conditions of booking set out below prior to booking a trip with us.

Our Contract

The following terms and conditions (the “Terms and Conditions”) apply to all visitors to or users of this Web site. By accessing this Web site, the user acknowledges acceptance of these Terms and Conditions. In the case of any violation of these Terms and Conditions, Byond eTravel & Entertainment Private Limited and its subsidiaries (collectively, “byond.travel”), reserve the right to seek all remedies available by law and in equity for such violations. These are legally binding terms and conditions for your use of this website and login. In these terms of use, the user may be referred to as “you”, “your”, “my” and Byond eTravel & Entertainment Private Limited may be referred to as “Byond.Travel”, “BT”, “we” and “us”.

General Use Provisions; and Copyright

All materials provided on this Web site, including but not limited to all text, logos, designs, graphics, images, sounds, information, software, documents, products and services (collectively, the “Materials”), and the selection, arrangement and display thereof, are the copyrighted works of BT and/or its vendors or suppliers. Any use of BT's name, logo or any Intellectual Property without BT's prior written consent shall amount to a material breach and BT reserves the right to terminate.

Limited License

Byond.Travel hereby authorizes you to view, copy, download and print the Materials available on this web site, provided that: (1) if you are a potential or actual renter, the Materials are used solely for personal, non-commercial purposes and if you are a property owner/manager, the Materials are used only for the purposes of using the services expressly offered by Byond.Travel; (2) the Materials are not modified or redistributed; and (3) all copyright, trademark, service markand other proprietary notices are reproduced as they appear in any such Materials. Except as expressly provided above, nothing contained herein shall be construed as conferring, by implication, estoppel or otherwise, any licenseor right under any patent, trademark or copyright of Byond.Travel.


You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our Web pages or the content contained herein without our prior expressed written permission. You agree that you will not useany device, software or routine to interfere or attempt to interfere with the proper working of the Byond.Travel site or any listing, offer or transaction being conducted on our site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure.

No Unlawful or Prohibited Use:

As a condition of your use of this Web site, you warrant to Byond.Travel that you will comply with all applicable laws, statutes, ordinances and regulations regarding your use of our service and any related activities. In addition, you warrant that you will not use this Web site in any way prohibited by these terms, conditions and notices.


BT does not authorize any of its agents and franchises to consolidate or resell BT products to sub-agents and/or other agents and franchises. If found, all such bookings shall be treated as fraudulent and BT has the right to cancel such bookings at its own discretion with no liability for any consequential loss or damage. Any consolidation or reselling of BT products and services by BT agents and franchises requires prior approval and permission of BT.

Links to Third-Party Web Sites

This Web site may contain links to Web sites operated by parties other than Byond.Travel. Such hyperlinks are provided for reference only. Byond.Travel does not control such Web sites and is not responsible for their contents. Byond.Travel's inclusion of hyperlinks to such Web sites does not imply any endorsement of the material on such Web sites or any association with their operators. If you decide to access any of the third party sites linked to this Web site, you do so entirely at your own risk.

Usage of Mobile Number of The User By The Company

The Company agrees to send booking confirmation & itinerary information & update the USER on the booking status and any further itinerary information via SMS (short messaging service) on the mobile number given by the USER at the time of booking. The USER hereby unconditionally consents such intimation via SMS by the Company in accordance with the 'Do not Disturb' guidelines of Telecom Regulatory Authority of India (TRAI) or such other authority in India and abroad.

General Disclaimer

Although Byond.Travel has attempted to provide accurate information on the Web site, Byond.Travel assumes no responsibility for the accuracy of the information (including fares displayed). All information provided on this Website is provided "as is" with all faults without warranty of any kind, either express or implied. Byond.Travel hereby disclaims all warranties, express or implied, including, without limitation, those of merchantability, fitness for a particular purpose, title and non-infringementor arising from a course of dealing, usage or trade practice, except to the extent such disclaimers are held to be legally invalid.

Limitation on Liability

Byond.Travel merely provides intermediary services in order to facilitate highest quality services to you. Byond.Travel is not the last-mile serviceprovider to you and therefore it shall not be or deemed to be responsible forany lack or deficiency of services provided by any person (airline, travel/tour operator or similar agency) you shall engage or hire or appoint pursuant to or resulting from the material available in this website. Neither Byond.Travelnor any of its directors, employees, agents, vendors or suppliers will be liable for any direct, indirect, special, punitive, consequential or incidental damages including, without limitation, lost profits or revenues, costs ofreplacement goods, loss or damage to data arising out of the use or inability to use this Web site or any Byond.Travel product, or damages from the use ofor reliance on the information present on this Web site, even ifByond.Travel has been advised of the possibility of such damages. Cancellation,No Show and Refunds will be as per operator policies.

Modification of the Web Site

Byond.Travel (and/or its suppliers) reserves the right in its sole discretion to improve, modify or remove any information or content appearing onthe Web site. Byond.Travel may discontinue or revise any or all aspects of the Web site in its sole discretion and without prior notice.

Modification of These Terms of Use

Byond.Travel reserves the right to change the terms, conditions, and notices under which this Web site is offered at any time. Modification of this contract will be deemed effective upon publication on the Web site with respect to anyactions, communications or transactions occurring after said date. It is your responsibility to check terms and conditions of this Agreement at the time ofeach use.


If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.


This agreement is governed by the laws of the India, without regard to its conflicts of laws principles. You hereby consent to the exclusive jurisdiction and venue of courts in India, in all disputes arising out of or relating to the use of this Web site. Use of this Web site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions including without limitation this paragraph. Disputes, if any shall be subject to the jurisdiction of the courts of Chennai, India.

Right to cancellation by the company in case of invalid information or unpaid bookings from the user

The USER expressly undertakes to provide to the Company only correct and valid information while requesting for any services under this agreement, and not to make any misrepresentation of facts at all. Any default on part of the User would vitiate this agreement and shall disentitle the User from availing the services from the Company.

In case if the Company discovers or has reasons to believe at any time during or after receiving a request for services from the USER that the request for services is either unauthorized or the information provided by the USER or any of them is not correct or that any fact has been misrepresented by them, the Company in its sole discretion shal lhave the unrestricted right to take any steps against the User(s), including cancellation of the bookings, etc. without any prior intimation to the User. Insuch an event, the Company shall not be responsible or liable for any loss or damage that may be caused to the USER or any of them as a consequence of such cancellation of booking or services.

In case of any unpaid or partially paid booking or service by a user Byond.Travel in its sole discretion shall have the unrestricted right to take any steps against the User(s), including cancellation of the bookings, etc. without any prior intimation to the User. Insuch an event, the Company shall not be responsible or liable for any loss or damage that may be caused to the USER or any of them as a consequence of such cancellation of booking or services.

The User unequivocally indemnifies the Company of any such claim or liability and shall not hold the Company responsible for any loss or damage arising out of measures taken by Company for safeguarding its own interest and that of its genuine customers. This would also include Company denying/cancelling any bookings on account of suspected fraud transactions.

Cancellation Policy

All bookings made on BT are subject to the terms & conditions as requested by end-supplier. All completed transactions are valid for cancellation depending on the time duration specified by the hotel, activity providers and/or partner DMC’s in their respective destinations.

Refund's will be provided consistent to the cancellation policy specified at the time of booking.

Byond Travel will not entertain any cancellations for trips purchased unless there is cancellations allowed by our partners. There will be no refunds provided in this case.

CANCELLATION AND REFUND DURATION: For cancellation requests where allowed by suppliers and partners, Byond Travel will honor cancellations up to 30 days before the first day of confirmed booking. Refunds will be made using the same payment method as used by the user while booking within 30 working days.

Terms And Conditions – Holding A Booking

Byond Travel may charge 20% of offered price of the tour package (online) for holding a spot on the fixed departure tour for a specified interval of time. However, the confirmation will be issued only if the balance payment is realized by Byond Travel within the stipulated time subject to following terms and conditions.

Until the payment is realized in full, should there be an increase in prices, the same will be intimated and charged to you.

Until the payment is realized in full, the booking is subject to cancellation by Byond Travel without prior notice.

If the payment is not approved on given credit card number(s), you will be notified as soon as possible. In such a scenario you need to speak to the credit card company, or provide alternate credit card number, or change mode of payment as applicable.

Under all conditions, we should realize your payment within the stipulated time in order for the issuance of the ticket at same fare.

In case of delay of payment realization because of any third party and should there be an increase in prices, the same will be intimated and charged to you.

No Promo Code or Coupon Code usage will be allowed in packages purchased through Hold Functionality. In case of any use of Promo Code or Coupon Code with hold spot functionality, the confirmation will be cancelled and the amount forfeited.

In case of unavailability of the offered hotels, services, activties, guides, we will refund your paid amount without any deductions.

This service is subject to the airline’s terms and conditions.

All the bookings made through this service is subject to Byond Travel terms and conditions and the partner supplier terms and conditions.

The supplier terms and conditions can change without any notice

In case of cancellation and rescheduling, the initial amount paid for holding the ticket is non-refundable.

Contact Us

Should you need to contact us for any reason.

Byond eTravel & Entertainment Private Limited
164, 9th Cross, Indiranagar 1st Stage, Bangalore - 560 038
+91 80 395 11935